The Straits Times
Published on Nov 17, 2012

Wrong to let SingTel raise prices after subscribers have signed on


IN JULY, I bought a year's package of mio TV channels at $39.95 per month.

Three months later, I was asked to pay 35 per cent more for the same package and the same channels.

SingTel says this is legal. If it is legal, what sort of law allows it to do this?

If I rent an apartment for a year, my landlord is not allowed to increase the rent mid-contract. If I have an air-conditioner servicing contract for a year, the provider is not allowed to increase the price mid-contract.

Why is SingTel allowed to do this for its mio TV packages?

Christopher David Burge