The Straits Times
Published on Nov 08, 2012

Inform flat applicants quickly


IN MARCH last year, the Housing Board promised to shorten the time taken to release the balloting results for a Build-to-Order (BTO) unit from nine weeks to three. I applied for a BTO unit in the last week of September this year, but have yet to receive the results.

My e-mail inquiries have elicited the standard reply; that the results are being processed.

The HDB should meet its promises. A two-week delay in this instance is trying and telling. It deprives me of the opportunity to consider other options.

Moreover, this is the seventh time I have tried, and failed, to obtain a BTO unit.

Daniel Law