Early look at Windows 8 baffles consumers

NEW YORK (AP) - The release of Microsoft's Windows 8 operating system is a week away, and consumers are in for a shock.

Windows, used in one form or another for a generation, is getting a completely different look that will force users to learn new ways to get things done.

Microsoft is making a radical break with the past to stay relevant in a world where smartphones and tablets have eroded the three-decade dominance of the personal computer (PC).

Windows 8 is supposed to tie together Microsoft's PC, tablet and phone software with one look. But judging by the reactions of some people who have tried the PC version, it's a move that risks confusing and alienating customers.