SingTel fined $380k for fixed-line voice, mio TV disruption
SINGTEL has been fined a total of $380,000 for the fixed line voice and pay-TV services breakdown that took place on a few days last year.
Of the total amount, $300,000 was imposed by the Infocomm Development Authority (IDA) for disrupting the voice services of more than 500 customers for varying periods over October 28 and 29, and on November 4.
Affected customers lived in parts of Tampines, Changi, Pasir Ris, Bukit Panjang, Bukit Timah and Woodlands.
The remaining $80,000 was imposed by the Media Development Authority (MDA) of Singapore for disrupting mio TV services on the three days. MDA said about 850 customers were affected.