The Straits Times
Published on Sep 17, 2012

No wait for parcel, just collect at SingPost kiosk

SingPost setting up 24-hour lockers that will open with an access code


Parcel deliveries often fail to reach their destinations, thwarted by unanswered doorbells, doorstep thieves and futile treks to closed post offices.

A new delivery locker system, if it kicks off here, may solve this problem once and for all. Singapore Post is developing 24-hour kiosks, each equipped with about 120 lockers.

The service is free and a locker will pop open when a customer enters an access code received via e-mail or text message. The 7m by 2m kiosks were unveiled to the public last Saturday at the 10-hour SingPost Carnival at Ngee Ann City to celebrate over 150 years of service.

Five kiosks will be up early next year in a pilot phase. If they prove popular, the plan is to roll out up to 100 of them across the island within the next two years. The lockers may also be modified to allow customers to send parcels as well.