A COMMUTER has told of her "panic" after her leg got trapped between an MRT train and a station platform when she was "pushed" by commuters.
Madam Ong - who did not want to give her full name - escaped with only bruises after the morning rush-hour incident at Little India station, but believes it could have been worse.
She had been standing by the doors while taking a crowded North-East Line train to work from Farrer Park to HarbourFront last Wednesday.
Madam Ong, who is in her 40s, told The Straits Times yesterday: "About three people exiting the train pushed me from the back, even though I was trying to give way by stepping out of the train first so they could get out."
Her left leg slipped into the 10cm platform gap and got caught. Commuters nearby helped her get up and one of them gave up her seat so she could sit down and recover.
She went to work that day but the pain started to set in that evening, so she took medical leave for the next two days.
"It's so scary. I was in a state of panic - I can't imagine what would have happened if the train doors had closed," she said.
Responding to media queries, SBS Transit senior vice-president of corporate communications Tammy Tan said it is investigating the latest matter.
Last June, The Straits Times reported how at least two commuters' legs had slipped into gaps at Raffles Place and Bugis stations. SMRT had said such gaps are necessary to accommodate the train's movement as it enters a station, so it does not scrape against the platform edge.