SMRT launches $5-million centre to coordinate recovery works after rail disruptions

An integrated maintenance operations centre was set up to oversee all maintenance related matters to support operations and improve reliability along the North-South and East-West Lines.
An integrated maintenance operations centre was set up to oversee all maintenance related matters to support operations and improve reliability along the North-South and East-West Lines.ST PHOTO: KUA CHEE SIONG
Train operator SMRT has launched an integrated maintenance operations centre that will coordinate its recovery efforts in the event of disruptions.
Train operator SMRT has launched an integrated maintenance operations centre that will coordinate its recovery efforts in the event of disruptions.ST PHOTO: KUA CHEE SIONG
Mr Dennis Khoo, Principal Engineer, Operations Maintenance, SMRT briefing the reporters during the media tour of the integrated maintenance operations centre at the Bishan Depot.
Mr Dennis Khoo, Principal Engineer, Operations Maintenance, SMRT briefing the reporters during the media tour of the integrated maintenance operations centre at the Bishan Depot.ST PHOTO: KUA CHEE SIONG

SINGAPORE - Train operator SMRT has launched an integrated maintenance operations centre (MOC) that will coordinate its recovery efforts in the event of disruptions.

It has grouped 35 of its best engineers and rail experts at its centre in Bishan Depot - and will be pumping some $5 million over the next few years into it, the company said on Thursday (Nov 12).

Before the MOC was set up in August its experts were distributed through the network, said SMRT CEO Desmond Kuek.

The centre currently only monitors the East-West and North-South Lines, but will soon monitor the Circle Line as well.

The centre, which allows engineers to monitor train movements, staff deployment and receives a real-time video feed from ground staff - will improve disruption response times by 30 per cent.

"With the MOC, engineering staff in the field are better networked, and provided with timely support when resolving complex, technical issues on the ground," said Mr Lee Ling Wee, managing director of SMRT Trains.