North-East Line delay: Passenger whose leg got stuck in platform gap was pushed

Train service was delayed for about half an hour on the North-East Line (NEL) on Thursday morning. -- PHOTO: TWITTER/@ESTELLEDREAM
Train service was delayed for about half an hour on the North-East Line (NEL) on Thursday morning. -- PHOTO: TWITTER/@ESTELLEDREAM

SINGAPORE - Train service was delayed for about half an hour on the North-East Line (NEL) on Thursday morning after a woman's leg got stuck in the platform gap.

SBS Transit, which runs the NEL, said the woman lost her balance after she was pushed while standing in the train near the door at the North-East Line Boon Keng Station at about 8.06am.

"Her leg slipped through the 10cm gap and she could not get it out. Staff and fellow commuters quickly attended to her and the Singapore Civil Defence Force was contacted for assistance." said Ms Tammy Tan, Senior Vice-President, Corporate Communications, SBS Transit.

SBS Transit tweeted at 8.25am: "NEL service towards HarbourFront NE1 is delayed up to 10 minutes."

It updated at 8.53am that train service has resumed.

The SCDF said it was alerted to the incident at Boon Keng MRT Station at 8.10am.

A female passenger in her 40s had her right leg stuck between the platform gap, SCDF said. She was freed by SCDF using hydraulic rescue tools and was taken to Tan Tock Seng Hospital in a stable and conscious state. The woman had abrasions and swelling on her right knee.

The rescue operation took about 12 minutes. 

Passengers caught in the delay voiced their grouses online.

In March, train services on NEL were delayed for more than an hour when a student's leg got trapped between the platform and train at Hougang MRT station.

According to SBS Transit, the gap is part of the design of the system. It provides a small physical clearance to accommodate the movement of the train body when it approaches the station.

Without it, the train body may come into contact with the station's platform edge and this would be dangerous.

For passenger safety, signs are put up on all train and platform doors and pre-recorded announcements are played to remind commuters to mind the gap.

chuimin@sph.com.sg