More than 20 unhappy car buyers gather at car dealership

More than 20 people gathered outside a car dealership at MacPherson Road on Monday, after the dealership failed to deliver the cars they had bought. They wanted to look for the owner, whom they say have been uncontactable for a few days. -- ST PHOTO:
More than 20 people gathered outside a car dealership at MacPherson Road on Monday, after the dealership failed to deliver the cars they had bought. They wanted to look for the owner, whom they say have been uncontactable for a few days. -- ST PHOTO: AZIZ HUSSIN

SINGAPORE - More than 20 people gathered outside a car dealership at MacPherson Road on Monday, after the dealership failed to deliver the cars they had bought. They wanted to look for the owner, whom they say have been uncontactable for a few days.

This group said they had bought cars from Volks Auto Pte Ltd in the last few months but the cars were not delivered even though their car delivery dates had come and gone.

Their stories followed the same plot: Buyers saw the dealership's advertisement, bought cars for up to $10,000 cheaper than other parallel importers, paid a deposit but were fed excuses about why the cars were not ready when they went to collect them months later.

One such buyer, a 63-year-old who gave his name only as Mr Fong, listed the excuses he received: his Toyota Harrier was stuck in immigration or it was with the Land Transport Authority for inspection.

Mr Fong's car was supposed to be in his possession in mid October.

The Straits Times was shown copies of contracts from angry buyers. The frustration was clear among those gathered outside the building: one man shouted at a security guard.

About 50 of these buyers found each other by going to the shop, which has been closed since Saturday, or through the mycarforum.com online forum.

A WhatsApp group chat has been formed where they discuss actions they could take and a separate group had gone to make a police report.