Circle Line fault extends to Day 2, draws commuters' ire

The crowd at Botanic Gardens MRT station on Tuesday morning.
The crowd at Botanic Gardens MRT station on Tuesday morning.PHOTO: @ALEXHILTON/TWITTER

A signalling glitch affecting the Circle Line remained unresolved for a second day yesterday, as operator SMRT said it was working with the Land Transport Authority and systems supplier Alstom to fix the flaw.

Since Monday morning, commuters using the Circle Line have faced long waits, slower trains and overcrowded stations.

The Straits Times understands the system stabilised on Monday evening, but the glitch resurfaced yesterday morning to the ire of commuters. One tweeted at 7.24am asking why there were no announcements about the delay. "The train is not moving between Holland Village and Farrer Road," he posted.

Others said trains had stopped at stations for extended periods. User Alex Hilton tweeted at 8.37am: "Singaporeans. Avoid Circle Line interchange at Botanic Gardens this morning."

SMRT said it had been "carrying out tests and investigations overnight into the signalling issues that affected train services on the Circle Line".

 

"The fault relates to wireless communication between the signalling equipment on the train and the signalling equipment on the track," a spokesman said, adding that the company was working with the LTA and Alstom "to rectify the issue as soon as possible".

At around 5pm, the operator tweeted to warn that journeys on the line would take up to 10 minutes longer. It also reminded standing commuters to hold on to handrails as the trains may brake "intermittently".

In November 2012, when the line was about three years old, the LTA decided to replace 120km of its power supply cables. The work cost $15 million and took a year and a half to complete

Christopher Tan

A version of this article appeared in the print edition of The Straits Times on August 31, 2016, with the headline 'Circle Line fault extends to Day 2, draws commuters' ire'. Print Edition | Subscribe