Review of private-car hire services: Details to be made known soon

A government review of private-car hire services such as Uber is currently being finalised, with details to be made known in the coming weeks.
A government review of private-car hire services such as Uber is currently being finalised, with details to be made known in the coming weeks. ST PHOTO: LIM YAOHUI

A government review of private-car hire services such as Uber is currently being finalised, with details to be made known in the coming weeks.

The Land Transport Authority (LTA) revealed this yesterday, when it released results of an annual survey on customer satisfaction with taxi services.

The review, first announced by Transport Minister Khaw Boon Wan last October, examines whether private-car hire services are competing fairly with the taxi industry. Mr Khaw had said then that where justified, the Government will "level the playing field".

He said transport apps help link surplus supply with demand, and the Government must be fair to the players - whether incumbents or newcomers - and strike a "balanced approach".

He tasked Senior Minister of State for Transport Ng Chee Meng to lead the study.

Mr Ng has met key stakeholders, such as commuters, cabbies and private-car hire drivers, to seek their views.

It remains to be seen if any regulations on the private-car hire industry will be imposed after the review.

Last November, the National Taxi Association submitted a list of recommendations to Mr Ng, calling for greater parity between both industries, such as vocational licensing for both taxi drivers and private chauffeurs.

Adrian Lim

A version of this article appeared in the print edition of The Straits Times on March 15, 2016, with the headline 'Review of private-car hire services: Details to be made known soon'. Print Edition | Subscribe