SINGAPORE - A batch of Eu Yan Sang brown rice powder for babies has been recalled after wire mesh was found in one of the tins by a customer.
The Agri-Food & Veterinary Authority of Singapore (AVA) said that a member of the public told the agency on Wednesday (Nov 23) that a piece of wire mesh had been found in a tin of Infant Brown Rice Si Shen Powder from Eu Yan Sang.
The product is distributed only in Singapore, said Eu Yan Sang, a Singapore producer and retailer of traditional medicine and health products.
AVA said it is working with Eu Yan Sang to investigate the matter.
While investigations are ongoing, batch number 2251 of the product has been voluntarily recalled by Eu Yan Sang as a precaution. Eu Yan Seng said in a statement that samples from the same batch were sent for tests. The results will be known in one weeks' time.
"We would like to assure our customers that this is an isolated incident which we take very seriously and are investigating as part of our due diligence," a spokesman said. "We seek our customers’ understanding that the lab test results will only be available in a week."
"Consumers who have purchased the product are advised not to consume it," AVA said.
They may contact Eu Yan Sang at 1800 888 1879 or e-mail firstname.lastname@example.org for enquiries or refunds.
Correction note: An earlier of the story stated that Eu Yan Sang recalled Infant Brown Rice Si Shen Powder. The company has clarified that the recall affects only batch number 2251 of the product.