Post and pay for parcels at SingPost's enhanced PopStation

Users can now post parcels and pay for their purchases through Singapore Post's POPStations (Pick Own Parcel Station). -- PHOTO: ST FILE
Users can now post parcels and pay for their purchases through Singapore Post's POPStations (Pick Own Parcel Station). -- PHOTO: ST FILE

SINGAPORE - Since April last year, online shoppers have been able to pick up their parcels at any time from a network of automated kiosks across Singapore.

Now, users can post parcels and pay for their purchases through Singapore Post's POPStations (Pick Own Parcel Station).

They can also open the locker containing their parcels with a swipe of their finger using a new mobile app.

These new features, rolled out by SingPost on Wednesday, will make it even more convenient for customers who are increasingly going online to shop, said its senior vice president (Singapore Parcels) Lim Ann Nee.

SingPost currently has 72 kiosks in places such as post offices, community centres and shopping malls, and plans to roll out 100 by the end of the year.

Each PopStation, measuring 7m by 2m, has around 100 lockers of various sizes.

Online shoppers at e-retailers such as Zalora, vPost, omigo and Taobao can use the service, as well as those living near PopStations who are not home to receive their parcels.

The PopStation mobile app allows customers to track their parcels, receive alerts and locate the kiosk nearest to them. Users can also swipe their gadgets to open the locker containing their parcel from a short distance away, via Bluetooth technology.

They can also pay for their purchases at the kiosk using nets or ez-link before collecting the parcel. SingPost is still working with e-retailers to offer this option of payment upon collection, said Ms Lim.

Customers who want to post parcels through the kiosk have to enter the shipment details through an online tool called ezy2ship and print out a label. They can drop off their parcel with the label on it at a PopStation, where it will be picked up by a postman within a day or two.

The PopStations are monitored by centralised, 24/7 closed-circuit television surveillance.