New challenges for mailman with e-commerce

Postmen have heavier loads and more doorstep deliveries with spike in e-commerce items

On average, a full-time postman delivers about 3,000 items a day, including letters, advertising mail and items that require doorstep deliveries. Revenue from e-commerce now makes up about half of group revenue, which includes domestic mail, overseas
On average, a full-time postman delivers about 3,000 items a day, including letters, advertising mail and items that require doorstep deliveries. Revenue from e-commerce now makes up about half of group revenue, which includes domestic mail, overseas operations and warehousing and logistics units. ST PHOTO: LIM YAOHUI
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The rise in e-commerce has led to more doorstep deliveries and heavier loads for postmen, as well as a new set of challenges for the entire postal delivery network.

SingPost, responding yesterday to queries from The Straits Times, said between November last year and January this year - a peak period for its services - postmen had to make about 50 to 60 doorstep deliveries on average a day, up from 20 to 40 a day during non-peak periods.

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A version of this article appeared in the print edition of The Straits Times on February 09, 2019, with the headline New challenges for mailman with e-commerce. Subscribe