National Crime Prevention Council warns of phone scam targeting Microsoft Windows users

Victims of the scam reportedly received a call informing them of problems on their computers.
Victims of the scam reportedly received a call informing them of problems on their computers. PHOTO: SCREENGRAB FROM SCAMALERT.SG

SINGAPORE - The National Crime Prevention Council (NCPC) has warned of a phone scam targeting Microsoft Windows users.

"There have been reports of Windows users receiving calls from scammers who claim to be from Microsoft," NCPC said in a Facebook post on Tuesday (Feb 2).

Users are first told that their computers have been compromised and are in need of a security or software update, NCPC added.

They are then "advised" to enter commands into their computers, which allow the scammers to control them remotely.

Through this method, a user's personal information and credit card details can be accessed for use in unauthorised transactions.

NCPC has advised users to ignore such phone calls and never follow the caller's instructions to install any software or enter commands into their computers.

They should also not make payments or divulge their credit card or bank account details to callers.

To read more about attempts made by the scammers, visit the Scam Alert Singapore website here.