Most people hold State Courts in high regard

People entering and leaving the State Courts on March 7, 2014. -- ST FILE PHOTO: MARK CHEONG
People entering and leaving the State Courts on March 7, 2014. -- ST FILE PHOTO: MARK CHEONG

The State Courts have a high standing among the people it serves, according to a recent poll of more than 1,000 Singaporeans and permanent residents aged 17 and above.

State Courts (formerly known as the Subordinate Courts) - hears civil cases in which the value of the claim is below $250,000, and criminal cases involving sentences of less than 10 years in prison.

Last year, it commissioned a survey to assess the public's opinions on the trust and confidence level in the State Courts, the quality of its administration of justice, and the overall perception of the State Courts.

Marketing research firm Nexus Link, which conducted the survey, interviewed 1,006 people face-to-face, from December 2013 to January 2014.

The results also indicated areas that the State Courts can improve on, which includes leveraging more on technology to improve the efficiency of court services and processes.