McDonald's delivery service uses taxi during Ramadan rush

Nur Hayat Zaine, 26, a warehouse assistant at online fashion retailer Zalora, said he and his colleagues were surprised. "We don't see this every day where McDonald's delivers in a taxi. It is usually by a motorbike," he said.
Nur Hayat Zaine, 26, a warehouse assistant at online fashion retailer Zalora, said he and his colleagues were surprised. "We don't see this every day where McDonald's delivers in a taxi. It is usually by a motorbike," he said. PHOTO: MUHD ZULHIRMAN
Nur Hayat Zaine, 26, a warehouse assistant at online fashion retailer Zalora, said he and his colleagues were surprised. "We don't see this every day where McDonald's delivers in a taxi. It is usually by a motorbike," he said.
Nur Hayat Zaine, 26, a warehouse assistant at online fashion retailer Zalora, said he and his colleagues were surprised. "We don't see this every day where McDonald's delivers in a taxi. It is usually by a motorbike," he said. PHOTO: MUHD ZULHIRMAN

SINGAPORE - A group of warehouse workers were expecting to have their McDonald's delivery sent by a motorbike rider.

Instead, a taxi pulled up at their workplace on early Friday morning and a McDonald's delivery guy emerged with their order.

Nur Hayat Zaine, 26, a warehouse assistant at online fashion retailer Zalora, said he and his colleagues were surprised.

"We don't see this every day where McDonald's delivers in a taxi. It is usually by a motorbike," he said.

Mr Nur Hayat and five other colleagues have been having McDonald's for their pre-dawn meal since the first day of the Ramadan fasting month.

They usually place their orders at 3am and delivery arrives at about 4.15am.

But delivery was delayed on Friday morning when it came between 4.30am and 4.40am.

Mr Nur Hayat was told by the deliveryman that there were too many orders and that not many riders were around.

Mr Nur Hayat added that he was impressed by the fast food giant's effort to ensure that customers got to eat on time before they had to fast.

"I just want to say kudos to McDonald's. They really made our day," he said.

A spokesman for McDonald's said the McDelivery 24/7 service sees a spike in orders between 4am and 7pm during Ramadan.

"The use of taxis by our McDelivery team is not specific to the fasting month. To ensure that we are able to meet our customers' McDelivery orders in a timely manner, our McDelivery team uses taxis in addition to motorcycles to deliver meals to our customers," the spokesman added.

kchitra@sph.com.sg