Shoppers at Parkway Parade hoping to let their young children have a go at the mall's nautical-themed playground have not been able to do so for about a month.
The outdoor playground, located on the first storey of the Marine Parade mall, has been closed to the public since May 6, after a laundry rack with a few towels landed in it.
No one was hurt in the incident, said Parkway Parade's general manager, Ms Joey Teng.
"The authorities were notified immediately and the incident is under investigation," she said. "As a precautionary measure, we have temporarily closed the playground until further notice."
The police confirmed that a report has been made and investigations are ongoing.
Ms Jennifer Hua, a 28-year-old manager at Dome Cafe, told The Straits Times that the laundry rack was from an apartment balcony at Cote d'Azur, the condominium next to the mall.
"There was heavy rain and strong winds that day, so maybe that's why it flew onto the playground. Luckily, there was no one there at that time," said Ms Hua, who saw the laundry rack. She said it was 2m long.
When The Straits Times visited the mall last week, barricades were placed around the two structures in the playground, blocking entry.
Said 42-year-old engineer Edward Tan, who took his three-year-old son to the playground last week: "We were disappointed to see it closed. I hope the mall will be able to resolve the issues soon and open it again for the kids."