The report into the Jurong lift accident in which an 85-year-old woman's hand was severed is set to be released today and, according to a preliminary version that her family has viewed, the lift was found to have been working properly.
This has raised more questions than answers, said her son.
Madam Khoo Bee Hua lost her left hand in last month's accident at Block 322, Tah Ching Road, when the lift doors closed before her leashed dog could enter.
The Building and Construction Authority (BCA) launched an investigation.
The woman's son, who wanted to be known only as Mr Lee, told The Straits Times late yesterday evening that the preliminary report by an authorised examiner showed that the lift had "complied with all standards, even international ones".
That prompted the 59-year-old to question if "this may mean that the standards are too low, as they cannot protect the safety of the passenger".
He also wondered why the lift was cleaned before the examiner viewed the scene.
That meant that no bloodstains or bone fragments were admitted as evidence, he said.
He recalled that when his younger daughter returned to Block 322 to retrieve her grandmother's identity card from her flat there about two hours after the incident, she noticed that the lift had been cleaned completely.
"They should have left the scene as it was until the examiner inspected it. I'm very uncomfortable about this," said Mr Lee, adding that he has been left frustrated by the report.
He also said that his mother spoke to him for the first time yesterday about her ordeal, and was still "puzzled" as to how her hand was trapped between the doors. "She said it was so fast, just two seconds. She remembers trying to use her stick to open the doors and pull her hand out.
"When I tried to explain the report to her, she kept saying, 'no, no, it cannot be'."
Madam Khoo, who also broke her left leg when she fell inside the lift, is still recovering at Jurong Community Hospital.
She is expected to remain there for another 10 weeks or so.