Helpline for seniors receives 9,700 calls in first two months

A helpline for senior citizens and their caregivers has been used by almost 9,700 callers since it began test operations in July. -- PHOTO: ST FILE
A helpline for senior citizens and their caregivers has been used by almost 9,700 callers since it began test operations in July. -- PHOTO: ST FILE

SINGAPORE - A helpline for senior citizens and their caregivers has been used by almost 9,700 callers since it began test operations in July.

The Singapore Silver Line, which provides information about available eldercare services and grants, was officially launched by Senior Minister of State for Health and Manpower Amy Khor at a ceremony on Wednesday.

Callers dialing 1800-650-6060 can enquire about the benefits of the Community Health Assist Scheme, Pioneer Generation Disability Assistance Scheme, Medishield Life and other services.

"Raising capacity and building up manpower capabilities in the ILTC (Intermediate and Long Term Care) sector are necessary to support the needs of an ageing population," said Dr Khor in her speech at the Ministry of National Development Complex. "Equally important is the need to ensure that it is convenient for our elderly and their caregivers to access our services."

To grow the pool of people working in the sector, 50 scholarships were also given out by the Agency for Integrated Care for recipients to sharpen their skills in fields such as nursing or medical social work.