Patients no longer have to pay extra for sponge baths at KKH

The change comes after a patient complained that KKH had charged her for things she had thought were included in the ward charge and daily treatment fees. PHOTO: DIOS VINCOY JR FOR THE STRAITS TIMES
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The MOH letter said it monitors the overall bill sizes, but added: "Due to the array of services offered, there are some variations in charges across these institutions. Nonetheless, these charges must be reasonable and proportional to the care rendered."

A check of the MOH website that compares bill sizes across hospitals found that KKH's charges were generally higher than those in other public hospitals.

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A version of this article appeared in the print edition of The Straits Times on August 09, 2018, with the headline Patients no longer have to pay extra for sponge baths at KKH. Subscribe