New polyclinic serves more Jurong residents

Pioneer Polyclinic offers physiotherapy and psychology services, will start podiatry soon

Children learning to dress wounds as part of the Kids' Work Experience Programme at Pioneer Polyclinic yesterday.
Children learning to dress wounds as part of the Kids' Work Experience Programme at Pioneer Polyclinic yesterday. PHOTO: LIANHE ZAOBAO

Pioneer Polyclinic in Jurong is a key milestone in the journey to further strengthen the primary healthcare system, having been "designed with the patient in mind", Health Minister Gan Kim Yong said.

He officially opened the polyclinic in Jurong West Street 61 yesterday.

The polyclinic, which started operating last July, is the first of six to be developed by 2020 under the Healthcare 2020 Masterplan and managed by National University Polyclinics (NUP).

NUP, which is part of the National University Health System, was established last year when the Ministry of Health announced that the public healthcare system would be reorganised into three clusters, each to serve the different regions in Singapore.

"With this new polyclinic, residents of Jurong West can now have more convenient access to quality, integrated and seamless care closer to their homes," said Mr Gan.

In the seven-storey polyclinic, related clinical services are located on the same floor wherever possible, so patients do not need to walk far. For instance, after a patient under chronic care completes a blood test, he can consult a doctor in his room on the same level.

NUP chief executive Lew Yii Jen said at the launch that the number of patients has been increasing steadily since its opening. It has seen close to 700 patients every weekday and has had more than 90,000 patient visits to date.

Pioneer Polyclinic has begun offering psychology and physiotherapy services. In March, podiatry services will be launched.

The opening ceremony saw the unveiling of a 10m mural titled Be One With Nature. More than 400 people from NUP and its community partners collaborated on it.

There is also a piano on the third floor for patients and visitors, brought in by Pioneer Polyclinic head David Tan.

Speaking of art in the new polyclinic, Mr Gan said: "Art and music can soothe patients' minds and help them on their path to recovery." He also toured the facilities, and observed a Kids' Work Experience Programme being piloted on the third floor.

About 50 children aged between eight and 12 were role-playing polyclinic staff such as doctors and pharmacists. The children, who live in the area or are children of staff, found out more about what polyclinic staff do.

As part of community outreach efforts, health talks and school visits have also been held.

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A version of this article appeared in the print edition of The Sunday Times on January 28, 2018, with the headline New polyclinic serves more Jurong residents. Subscribe