Free consultation at Community Clubs for those with questions about new MediShield Life

Minister Chan Chun Sing (right) greeting residents during a consultation session.
Minister Chan Chun Sing (right) greeting residents during a consultation session.PHOTO: LIANHE ZAOBAO
A consultation session at Tanjong Pagar CC.
A consultation session at Tanjong Pagar CC.PHOTO: LIANHE ZAOBAO
A consultation session at Tanjong Pagar CC.
A consultation session at Tanjong Pagar CC.PHOTO: LIANHE ZAOBAO

Those who have questions about the new MediShield Life insurance scheme can now head to their nearest Community Clubs (CCs) for free consultations.

Weekly one-to-one sessions will be held at 39 CCs and Residents' Committee Centres across the island to help explain the new compulsory health insurance scheme.

Minister in the Prime Minister's Office Chan Chun Sing said on Monday that these consultations, as opposed to public dialogues, will help residents understand the "more intimate details" of the scheme.

Mr Chan, who is also People's Association (PA's) deputy chairman and MP for Tanjong Pagar GRC, dropped in on one such consultation session at Tanjong Pagar CC.

He said: "When we do dialogue sessions and broad outreach, they cater to the general public.

"Because of the time limitations it'll be very difficult for residents to ask specific questions about their own cases.

"And some residents would also prefer a bit of privacy when asking their specific questions."

"So such one-to-one consultation is actually a great way to help the residents dispel any of the myths or worries that they might have."

The sessions are being held by PA and Insurance and Financial Practitioners Association of Singapore (Ifpas).

They were first piloted in Tanjong Pagar GRC from July, and have since been extended to six other GRCs - namely Ang Mo Kio, Bishan-Toa Payoh, Chua Chu Kang, Marine Parade, Nee Soon and Tampines.

They will be rolled out to most CCs in phases by 2016.

During these consultations, Ifpas volunteers are not allowed to sell insurance policies, exchange personal contact numbers or promote any particular company's integrated shield plans.

The free sessions will be held every Monday from 7pm to 9.30pm. Those interested can make appointments at their respective CCs.