Firms urged to take care of outsourced essential workers amid Covid-19

The absence of outsourced workers in certain industries has been keenly felt over the past months. ST PHOTO: LIM YAOHUI

During the circuit breaker period, cleaning company Anergy Building Services managed to keep elderly cleaners at home while ensuring their salaries would continue to be paid.

It also worked with the building manager to reduce its manpower deployment since most tenants of the office building were working from home.

Senior Minister of State for Manpower Zaqy Mohamad yesterday cited the case to illustrate the need for balance in looking after outsourced workers, who keep Singapore safe and clean, while ensuring businesses remain sustainable.

In the past few months, the Ministry of Manpower, National Trades Union Congress, Singapore National Employers Federation and other agencies issued advisories to companies, setting out recommendations for appropriate Covid-19 safety measures and payment of fees for outsourced workers. The organisations also called for a consultative approach and change in business policies so that practices can be sustainable.

Four advisories were issued to the cleaning, security, waste management, and lift and escalator sectors respectively.

Yesterday, the final two advisories were issued for the landscape sector, and the strata management and facility management sectors.

The advisories called on companies to pay workers appropriately and for service buyers to exercise restraint in activating penalty clauses. Safe management measures should also be put in place amid Covid-19. For instance, cleaning and disinfecting agents should be provided for workers in the landscape sector who work outdoors.

These workers should also have access to proper and reasonable rest areas in or near their work premises.

The tripartite advisory for the landscape sector added that service buyers should prioritise works that are essential to maintain public safety and health, such as tree inspections and pruning, now that there is a need to catch up on maintenance works.

Where workers have worked more than their normal scope of duties, additional payment should be considered, the advisories recommended.

Mr Zaqy, who is also Senior Minister of State for Defence, said most service buyers and providers have been following the practical recommendations which "protect the interests and livelihoods of our outsourced workers".

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A version of this article appeared in the print edition of The Straits Times on August 14, 2020, with the headline Firms urged to take care of outsourced essential workers amid Covid-19. Subscribe