DBS, POSB ATMs to have Tamil language option

People queuing to use DBS ATM services at Raffles Place MRT.
People queuing to use DBS ATM services at Raffles Place MRT. PHOTO: ST FILE
DBS and POSB banks are rolling out a new interface for their ATM machines in 2016.
DBS and POSB banks are rolling out a new interface for their ATM machines in 2016.PHOTO: DBS Bank
The new ATM user interface will have a Tamil language option, DBS and POSB said
The new ATM user interface will have a Tamil language option, DBS and POSB saidPHOTO: DBS Bank

SINGAPORE - DBS and POSB banks will be rolling out a new ATM user interface that offers a Tamil language option by June this year.

The new interface will be the first in Singapore to have all four national languages, and will also add elder-friendly features, the banks said in a statement on Monday (March 21).

After a pilot period which lasted several months, the banks are rolling out the interface islandwide.

Customers can choose from four languages - English, Chinese, Malay and Tamil, as well as have the option of a larger font.

There will also be a new "intuitive" design that is expected to reduce transaction times by up to 20 per cent, the statement said.

The banks' staff also reviewed and vetted the Tamil language function with Tamil Murasu, the Tamil Language & Cultural Society, and linguists to "ensure accuracy and user-friendliness", it said.

Mr Jeremy Soo, head of consumer banking, said: "As a bank serving more than four million customers in Singapore, it is important for us to place customers at the heart of the banking experience... we hope that our customers will enjoy the enhanced interface."