Cut fibre optic cable fixed, Internet services restored in west of Singapore

Fibre optic network builder NetLink Trust said that a damaged cable was fixed this morning.
Fibre optic network builder NetLink Trust said that a damaged cable was fixed this morning. PHOTO: REUTERS

SINGAPORE - A fibre optic cable cut in the Commonwealth and Ghim Moh area on Wednesday (Feb 17) at around 4pm brought down Internet connection for households in the vicinity.

The outage is believed to be caused by a JTC Corporation contractor performing sewage works. Customers in Bukit Timah, Holland and Pasir Panjang also reportedly suffered Internet outages.

In a statement on Thursday (Feb 18), fibre optic network builder NetLink Trust said that the damaged cable was fixed this morning at around 2am.

 

NetLink Trust supplies wholesale fibre connection services to Internet service providers (ISPs) such as Singtel, StarHub, M1, MyRepublic, SuperInternet and ViewQwest.

Internet users who are still experiencing connection issues are advised to contact their ISPs.

StarHub's Facebook post at 9am on Thursday read: "According to NetLink Trust, fibre services for affected customers have been restored. If you are still facing difficulties with your fibre services, please write in to us at http://bit.ly/StarHubQuery and we will assist."