Customs warns of scam asking for payment

Singapore Customs has made a police report over incidents where members of the public received scam text messages and calls that appear to have come from its fax number 6250-8663.

Recipients were asked to make payment for the release of an item supposedly held by Customs, it said in a statement yesterday.

"We would like to clarify that these text messages and calls were not made by Singapore Customs. We do not request any payment through text messages or calls," said a spokesman.

Members of the public who receive such messages and calls are advised to ignore the instructions, and call Singapore Customs for verification, it said.

It advised the public not to provide any personal information such as names, NRIC numbers or passport details.

The verification can be done by calling 6355-2000, or sending an e-mail to

Seow Bei Yi

A version of this article appeared in the print edition of The Straits Times on October 26, 2017, with the headline 'Customs warns of scam asking for payment'. Print Edition | Subscribe