As it was a self-service foodcourt, we had to queue to place our orders at the stalls. We took our food and found a table for our lunch. The waiter came to give us some serviettes. After we had finished, we proceeded to the exit point for payment. To our surprise, a 10 per cent service charge was in the bill. We were puzzled as to what service the foodcourt had provided besides giving us serviettes. Can the management clarify what services they had provided to patrons to warrant a 10 per cent service charge?

Chua Wah Meng