Eventually, I took a cab as I was late for my appointment. According to the information board at the bus stop, the waiting time for Service 9 is, at most, 19 minutes during off-peak hours. Therefore, from 4pm to 5pm, there should at least be six buses if not seven. Being a regular and long-term bus commuter who have been subjected to one fare raise after another, I believe SBS Transit owes commuters an explanation.

Ng Kuan Kim (Mdm)