Aviva engages many third party professional financial advisory firms to provide its protection, savings and investment products to the public. In this case, the investment account was opened through one of the financial advisory firms engaged by us. They have contacted the writer directly and we are working closely with them to investigate this matter. We hope to resolve this matter with the relevant financial advisory firm and provide a satisfactory reply to Mdm Normah Mohamed Nor soon.

Wang Huay Ching (Ms)

Manager, Communications, Brand & Corporate Relations, Marketing

Aviva Ltd