We regret that our staff did not follow up closely with Mr Chee and have apologised to him for the inconvenience caused.

We have reconfigured Mr Chee's phone software to ensure that overseas calls can be made. SingTel views such lapses seriously and is committed to providing quality service.

We thank Mr Chee for his feedback.

Cheam Tze Hui (Ms)

Corporate Communications Manager

SingTel