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| April 27, 2009 | |
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Complaints about budget air ups
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| By Karamjit Kaur | |
| AS THE popularity of budget flights soars during these tough economic times, customer service is taking a nosedive.
The Consumers Association of Singapore (Case) said complaints against budget carriers are on the rise. Between January and last month, 71 of the 107 airline-related cases dealt with were about low-cost carriers. Read the full story in Tuesday's edition of The Straits Times. | |
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