Dr Amy Khor, chairman of Reach, the Government's official feedback arm, said she was holding talks with ministries to join the discussion on Reach's website.

'Recognising that the whole process of engagement and consultation is as important as the outcome itself, Reach will continue to work with government agencies to act on and respond to feedback in a timely manner and keep contributors apprised of the status of their feedback,' she said in Parliament on Wednesday.

'Towards this end, government agencies, could, where it is useful, respond to feedback on our discussion forums.'

Minister of Community Development, Youth and Sports Vivian Balakrishnan had given Dr Khor the task of addressing Reach-related questions in the debate on the Ministry's budget.

Her words were yet another indication of the Government's changing mindset towards e-engagement.

Last month, it accepted the suggestion from the Advisory Council on the Impact of New Media on Society to step up online engagement.

Wednesday's discussion of the topic was prompted by Mr Baey Yam Keng (Tanjong Pagar GRC). He had said that some Singaporeans had the notion that their feedback to the Government goes into a black hole.

Dr Khor, who is also the South West District Mayor assured Singaporeans that every view was heard.

Read the full report in Thursday's edition of The Straits Times.