JetQuay has lost more than $4 million in less than two years since it launched the five-star facility, which is open to all travellers but geared towards the premium market.

Complete with its own private driveway and entrance, check-in counters and immigration and Customs facility, it offers users a way to bypass Changi's main terminals.

Read Karamjit Kaur's full story in Friday's edition of The Straits Times.