KKH replies on price increases
THE cost of consumables, equipment and manpower has risen steadily over the years and, despite our best efforts to contain costs by raising productivity, collective bulk purchasing and automation, we occasionally have to revise our fees when we are unable to absorb further increases in cost ("33% price increase for a simple dressing" by Ms Tan Su Peng; Nov 29).
The fee Ms Tan mentioned was revised from $15 to $20 this year because of these circumstances. We have been in touch with Ms Tan to explain, and will continue to follow up with her to address her concerns.
KK Women's and Children's Hospital (KKH) is mindful of and committed to keeping our costs down wherever possible so that we do not have to pass on higher costs to patients.
On average, our inpatient and outpatient bill sizes reflect a moderate 3 per cent to 4 per cent increase. While we cannot contain costs indefinitely, our staff do their best to assist Singaporeans who face financial difficulties. KKH will not deny any Singaporean medical attention because of the inability to afford it.
Grace Lim (Ms)
Chief Financial Officer
KK Women's and Children's Hospital