For Big Tech, the year 2018 marks the beginning of "techlash", as it is forced to confront a public awakened to and repulsed by its multiple failures in protecting user privacy, providing value for customers and upholding democratic values.
Faced with reports on shocking data breaches, anti-competitive practices and the damaging effects of fake news, lawmakers too have put Big Tech firms under closer scrutiny in an effort to hold them accountable for unscrupulous or negligent behaviour.
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