Buy loudhailers, lawmakers tell Britain's airports
Published on Apr 11, 2014 9:31 PM
LONDON (REUTERS) - Buy loudhailers, lawmakers told Britain's airports on Friday, one of several suggestions to mitigate the chaos that occurred at London's second busiest airport, Gatwick, when the power went down last Christmas Eve.
Gatwick was left with no flight information systems or check-in facilities on Dec. 24, 2013, after flooding caused some electrical systems to fail.
Passengers camped on the floor for hours and complained they received little information from staff. With one functioning toilet and limited access to drinking water, police had to be deployed to maintain order.
Britain's parliamentary transport committee said after an investigation into the disruption that Gatwick and the country's busiest airport, Heathrow, must rethink contingency plans to look after passengers, keep them informed and ensure access to toilets and drinking water.
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