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DIY luggage tagging to cut queues at Changi

Self-service kiosk trial is part of push for automation in labour-tight market

Published on May 30, 2014 6:57 AM

Queues could soon become shorter at Changi Airport, which is trying out four new self-service check-in kiosks that also allow travellers to tag their own bags.

Changi Airport Group (CAG) has partnered Jetstar Asia in launching the kiosks at Terminal 1.

After a passenger has had his passport verified, the Swiss-made machine prompts him to indicate the number of check-in bags. It then prints the necessary tags.

All the passenger has to do is tag the bags and drop them off at a designated area, before heading to immigration.

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