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StarHub reports problems with 3G voice network, mostly in the west and central areas

Published on Jun 10, 2014 3:48 PM
 
StarHub has confirmed that there are issues with its 3G voice network. Since about 10am this morning, customers have complained about being unable to make outgoing calls. -- PHOTO: BUSINESS TIMES

SINGAPORE - StarHub has confirmed that there are issues with its 3G voice network. Since about 10am this morning, customers have complained about being unable to make outgoing calls.

"The intermittent 3G outgoing voice call issue, which temporarily affected some customers in certain western and central areas, is being progressively restored," StarHub said in a statement.

Many customers complained about the inconvenience on the company's Facebook page.

StarHub customer Mahesh A Mahesh, 45, was one of them. He tried to make an outgoing call at 10am this morning but was unable to do so. "I tried to reset my iPhone a few times and also tried to place calls from my other Starhub phone. Both were not able to make outgoing calls," he said.

 
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