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SingTel fined a record $6m for Bukit Panjang exchange fire; OpenNet and CityNet also fined

Published on May 6, 2014 5:41 PM
The fire at SingTel's Bukit Panjang facility in early October was caused by an employee who did not follow maintenance procedures, including the use of an unauthorised blowtorch. -- FILE PHOTO: SINGTEL

SingTel has been fined $6 million, the largest ever for a telco, for the Oct 9 blaze at its Bukit Panjang Internet exchange last year.

National fibre broadband network builder OpenNet and CityNet - the trustee manager of a Singtel unit that owns Opennet - have also been fined $200,000 and $300,000, respectively, for failing to comply with safety procedures and restore services promptly.

The hour-long fire that crippled essential services from banking to health records retrieval across Singapore was caused by the use of an unauthorized blowtorch by a SingTel staff when performing maintenance works. It sparked a slow-burning fire that went undetected as a result of further fire safety lapses and human error.

Table: Irene Tham and Lin Zhaowei

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