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Recall of power banks raises concerns

Experts say some products are prone to overheating and could spark fires

Published on Apr 30, 2014 6:58 AM
 
RECALL ALERT: Challenger alerted customers to "overheating" problems for Valore vPower 7800 mAh (above) and 5200 mAh, sold for $79.90 and $59.90 respectively. It is offering customers a one-for-one exchange until May 31, or a refund for those that are still covered under the product's warranty. -- PHOTOS: VALORE

Electronics retailer Challenger is recalling 12,000 units of portable power banks due to a problem of overheating that could lead to a fire or explosion - sparking a call for such products to be regulated here.

In a quarter-page colour advertisement in The Straits Times yesterday, Challenger alerted customers to "overheating" problems for its two in-house models - Valore vPower 7800 mAh and 5200 mAh, sold for $79.90 and $59.90 respectively.

It is offering customers a one-for-one exchange until May 31, or a refund for those that are still covered under the product's warranty.

The retailer, one of the largest for computer products here, told The Straits Times it has received four complaints to date.

 
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Background story

SAFETY STANDARD

There is an implied consumer confidence in products sold at local retail stores as opposed to e-marketplaces.

- App developer Joash Chee, saying that the authorities should insist on a safety mark for power banks and other portable batteries sold here

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