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Public service must be more responsive to diverse and changing needs: DPM Teo

Published on May 23, 2014 6:40 PM
 
The public service must be more nimble in responding to Singaporeans' needs, which are becoming more diverse and changing more rapidly, said Deputy Prime Minister Teo Chee Hean on Friday, May 23, 2014. -- ST PHOTO: DESMOND LUI

SINGAPORE - The public service must be more nimble in responding to Singaporeans' needs, which are becoming more diverse and changing more rapidly, said Deputy Prime Minister Teo Chee Hean on Friday.

To do so, public officers and agencies should seek to understand Singaporeans' concerns and interests, and adjust policies and programmes accordingly, he said at the annual Excellence in Public Service award ceremony held at Gardens by the Bay.

For instance, some rules and processes may be outdated or no longer relevant, said Mr Teo, who is the minister-in-charge of the civil service.

He cited the example of camera phones, which used to be disallowed in military camps due to security concerns. As times and technology changed, the Ministry of Defence took on board national servicemen's concerns and allowed camera phones to be used in less sensitive areas.

 
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