OpenNet proposes new ways to ease fibre service delays, IDA starts consultation
Published on Jun 13, 2014 4:14 PM
SINGAPORE - OpenNet has proposed new ways to ease delays in fibre broadband installations, one of which is for Internet service providers (ISPs) to make advance appointments to activate fibre links.
OpenNet will then provide manpower resources based on such demand forecasts received from ISPs including SingTel, StarHub, M1, ViewQwest and SuperInternet. The network builder wants ISPs to commit to use 90 per cent of their daily demand forcasts, "failing which a commitment fee will apply". Any increase or reduction in the next forcast shall not exceed five per cent of the previous one.
These suggestions were detailed in a document the Infocomm Development Authority (IDA) put up on its website Friday for a month-long public consultation.
The last review of OpenNet's standard service agreement with ISPs was in July 2012, when OpenNet was required to raise the number of customers it connects to the network to 3,550 weekly, up from 2,050.
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