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Half-yearly speed tests on telcos' delivery of SMS messages

Published on Jul 21, 2014 7:54 AM
The latest results published on the IDA’s website show that more M1 users were able to receive SMS messages within 15 seconds than SingTel and StarHub users. -- ST FILE PHOTO

How fast SMS messages get sent are a big deal as these are increasingly used to deliver one-time passwords (OTPs) to secure banking transactions.

The authorities run speed tests for telcos here, though there are no standard requirements.

Since 2007, the Infocomm Development Authority (IDA) has been checking what percentage of SMS messages are delivered by telcos within certain timeframes.

In 2012, this was tightened to 15 seconds, from 20 seconds previously. The independent half-yearly test checks 30,000 sample SMS messages to also measure what proportion of these are delivered within 15 minutes and 12 hours.

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