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Tony Tyler For The Straits Times

IATA chief on lessons from MH370: We cannot let another aircraft simply disappear

Published on Apr 9, 2014 7:24 PM
Chinese relatives of passengers on the missing Malaysia Airlines flight MH370 take part in a prayer service at the Metro Park Hotel in Beijing on April 8, 2014. -- FILE PHOTO: AFP

The tragedy of MH370 has saddened us all. Through the media, the world continues to follow the extraordinary international response. As human beings, we in the airline industry have kept all those on board, their families and friends in our thoughts through these difficult weeks.

The continuing search is being conducted on an unprecedented scale and the efforts of those involved are no less than heroic. We admire the courageous determination of our colleagues and hope for their safety and success.

Something terrible has happened on what should have been a routine flight. Much though we would like, we cannot wish the event away. From the moment tragedy struck, Malaysia Airlines has been working with the families to help them deal with the trauma of their loss. It is a challenging task, especially in a case with so much uncertainty.

The airline industry, its stakeholders and regulators are at the beginning of the journey to unravel this mystery, understand the cause and find ways to ensure that it is not repeated. That is the best way for all of us involved in aviation to honour the memory of those on board.

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