MAS asks MH370 passengers kin to return home, to make compensation payments soon
Published on May 1, 2014 8:22 PM
KUALA LUMPUR - Malaysia Airlines (MAS) has asked family members of passengers on board missing flight MH370 to return home to wait for updates, even as they announced they will make advance compensation payments as soon as possible.
"From past experience, we understand the continuing search and investigation would be a prolonged process. While Malaysia Airlines is committed to continuing its support to the families during the whole process, we are adjusting the mode of services and support," MAS Chief Executive Officer Ahmad Jauhari Yahya said in a statement released on Thursday.
"Instead of staying in hotels, the families of MH370 are advised to receive information updates on the progress of the search and investigation and other support by Malaysia Airlines within the comfort of their own homes, with the support and care of their families and friends," he said.
MAS will close its assistance centres set up at hotels in Beijing and Kuala Lumpur to provide support to the families by May 7, Mr Ahmad said, adding that the airline will continue to support the families through two new centres in the cities.
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