Why no loo at newly opened mall?

I am disappointed that there is no public toilet at a newly opened shopping mall at Block 11A, Boon Tiong Road.

A few questions came to mind:

First, how can a new shopping mall be without a public toilet?

Shop owners, tenants and the public have to use the toilets at the nearby Tiong Bahru Plaza, which is 300m away.

Second, how can the authorities have approved a new shopping mall without such an important facility?

It would have been better to delay the opening of this shopping mall until there are adequate basic facilities for the public.

David Kwok Ng Kan