Ms Susan Chua Siong Ngoh hit the nail on the head when she stated that volunteers should donate their time and talent, without expecting financial compensation or benefits (Volunteer with right mindset, not with benefits in mind; April 4).

It is common knowledge that some individuals volunteer in grassroots organisations for the perks, including priority registration in primary schools for their children and car-parking privileges from the Housing Board.

Salespeople may also join these organisations to enlarge their potential customer pool.

Most voluntary welfare organisations (VWOs) see volunteers as an established, valued and integral part of their work team. They bring valuable skills and experience, besides their commitment of time.

Volunteers often offer fresh perspectives while demonstrating commitment to the VWOs' mission of serving the community.

Volunteers themselves benefit in many ways.

Apart from the sense of fulfilment from serving, they may learn first-hand about how charities make community care more comprehensive and accessible to the needy and elderly.

Individuals who serve with these organisations benefit by acquiring new skills, valuable experiences, friendships and social contacts.

Many VWOs recognise that volunteerism must benefit the individual as well as the organisation, and will provide a friendly, supportive and inclusive environment for them.

Volunteers tend to stay on when they are treated respectfully and professionally in stimulating surroundings, where their needs are fully considered.

Simon Owen Khoo Kim San