We thank Mr Chia Boon Teck for his suggestion (Let travellers pack, unpack with dignity; Forum Online, Oct 11).

We agree with Mr Chia that airports should make it easier for passengers to repack their bags.

Hence, at Changi Airport, we provide repacking benches and weighing scales near the check-in counters in our departure halls for passengers to use.

Albert Lim

Senior Vice-President

Airport Operations (Airport Operations Management)

Changi Airport Group