The planners for Serangoon Central need to take a tour of the area in a wheelchair to understand the difficulty of moving from the Housing Board residential areas to Serangoon Central market and Nex shopping mall.

Wheelchair users should have easy and direct access between the blocks and places such as markets and coffee shops.

The current design for wheelchair access appears haphazard. People who are wheelchair users have to manoeuvre between different blocks before reaching the market.

This is not helped by the design of the central shopping area, which is built on a slope. I doubt that people with disabilities and on wheelchairs can move around the areas on their own.

William Wong Fang Shyan